Thank you for using JAGGHOOMIYA.COM. These Terms of Service are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of the JAGGHOOMIYA.COM and any related mobile or software applications including but not limited to delivery of information via the website whether existing now or in the future that link to the Terms.
Please read these Terms carefully. By accessing or using the JAGGHOOMIYA.COM Platform, you are agreeing to these Terms and concluding a legally binding contract with JAGGHOOMIYA.COM. You should not use the Services if you do not accept the Terms or are unable to be bound by the Terms. Your use of the JAGGHOOMIYA.COM Platform is at your own risk, including the risk that you might be exposed to content that is objectionable, or otherwise inappropriate.
Amendments
These Terms of Use are subject to modifications at any time. We reserve the right to modify or change these Terms of Use and other JAGGHOOMIYA.COM policies at any time by posting changes on the Platform, and you shall be liable to update yourself of such changes, if any, by accessing the changes on the Platform. You shall, at all times, be responsible for regularly reviewing the Terms of Use and the other JAGGHOOMIYA.COM policies and note the changes made on the Platform. Your continued usage of the services after any change is posted constitutes your acceptance of the amended Terms of Use and other JAGGHOOMIYA.COM policies. As long as you comply with these Terms of Use, JAGGHOOMIYA.COM grants you a personal, non-exclusive, non-transferable, limited privilege to access, enter, and use the Platform. By accepting these Terms of Use, you also accept and agree to be bound by the other terms and conditions and JAGGHOOMIYA.COM policies (including but not limited to Cancellation & Refund Policy, Privacy Policy and Notice and Take Down Policy) as may be posted on the Platform from time to time.
Provision of the services being offered
1. JAGGHOOMIYA.COM is constantly evolving in order to provide the best possible experience and information to its users. You acknowledge and agree that the form and nature of the Services which JAGGHOOMIYA.COM provides, may require effecting certain changes in it, therefore, JAGGHOOMIYA.COM reserves the right to suspend/cancel, or discontinue any or all products or services at any time without notice, make modifications and alterations in any or all of its contents, products and services contained on the site without any prior notice.
2. You acknowledge and agree that if JAGGHOOMIYA.COM disables access to your account, you may be prevented from accessing the Services, your account details or any files or other content, which is contained in your account.
3. The Content on these Services is for informational purposes only. JAGGHOOMIYA.COM disclaims any liability for any information that may have become outdated since the last time the particular piece of information was updated. JAGGHOOMIYA.COM reserves the right to make changes and corrections to any part of the Content on these Services at any time without prior notice. JAGGHOOMIYA.COM does not guarantee quality of the Goods, the prices listed in menus or the availability of all menu items. Unless stated otherwise, all pictures and information contained on these Services are believed to be owned by or licensed to JAGGHOOMIYA.COM. Please email a takedown request to the webmaster if you are the copyright owner of any Content on these Services and you think the use of the above material violates Your copyright in any way. Please indicate the exact URL of the webpage in your request. All images shown here have been digitized by JAGGHOOMIYA.COM. No other party is authorized to reproduce or republish these digital versions in any format whatsoever without the prior written permission of JAGGHOOMIYA.COM.
4. JAGGHOOMIYA.COM reserves the right to charge a subscription and/or membership and/or a convenience fees from a user, by giving reasonable prior notice, in respect of any product, service or any other aspect of the JAGGHOOMIYA.COM Platform anytime in future.
5. JAGGHOOMIYA.COM may from time to time introduce referral and/or incentive based programs for its users (Program). These Program(s) maybe governed by their respective terms and conditions. By participating in the Program, Users are bound by the Program terms and conditions as well as the JAGGHOOMIYA.COM Platform terms. Further, JAGGHOOMIYA.COM reserves the right to terminate / suspend the User’s account and/or credits / points earned and/or participation of the User in the Program if JAGGHOOMIYA.COM determines in its sole discretion that the User has violated the rules of the Program and/or has been involved in activities that are in contravention of the Program terms and/or JAGGHOOMIYA.COM Platform terms or has engaged in activities which are fraudulent / unlawful in nature. Furthermore, JAGGHOOMIYA.COM reserves the right to modify, cancel and discontinue its Program without notice to the User.
Use of JAGGHOOMIYA.COM services
• You must create an account in order to use some of the features offered by the Services, including without limitation to ‘claim your business listing’ on the Services. Use of any personal information you provide to us during the account creation process is governed by our Privacy Policy. You must keep your password confidential and you are solely responsible for maintaining the confidentiality and security of your account, all changes and updates submitted through your account, and all activities that occur in connection with your account.
• You may also be able to register to use the Services by logging into your account with your credentials from certain third party social networking sites (e.g., Facebook). You confirm that you are the owner of any such social media account and that you are entitled to disclose your social media login information to us. You authorize us to collect your authentication information, and other information that may be available on or through your social media account consistent with your applicable settings and instructions.
• In creating an account and/or claiming your business’ listing, you represent to us that all information provided to us in such process is true, accurate and correct, and that you will update your information as and when necessary in order to keep it accurate. If you are creating an account or claiming a business listing, then you represent to us that you are the owner or authorized agent of such business. You may not impersonate someone else, create or use an account for anyone other than yourself, provide an email address other than your own, create multiple accounts or business listings except as otherwise authorized by us, or provide or use false information to obtain access to a business’ listing on the Services that you are not legally entitled to claim. You acknowledge that any false claiming of a business listing may cause JAGGHOOMIYA.COM or third to incur substantial economic damages and losses for which you may be held liable and accountable.
• You are also responsible for all activities that occur in your account. You agree to notify us immediately of any unauthorized use of your account in order to enable us to take necessary corrective action. You also agree that you will not allow any third party to use your JAGGHOOMIYA.COM account for any purpose and that you will be liable for such unauthorized access.
• JAGGHOOMIYA.COM neither make any representation or warranty as to specifics (such as quality, value, salability, etc.) of the products or services proposed to be sold or offered to be sold or purchased on the Platform nor does implicitly or explicitly support or endorse the sale or purchase of any products or services on the Platform. JAGGHOOMIYA.COM accepts no liability for any errors or omissions, whether on behalf of itself or third.
• Please note that there could be risks in dealing with underage persons or people acting under false pretence.
• You agree to use the Services only for purposes that are permitted by the Terms and any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.
• We provide value added telephony services through our phone lines, which are displayed on our platform which connect directly to our executives. We record all information regarding this call including the voice recording of the conversation between you, and the executive (for internal billing tracking purposes and customer service). If you do not wish that your information be recorded in such a manner, please do not use the telephone services provided by JAGGHOOMIYA.COM. You explicitly agree and permit JAGGHOOMIYA.COM to record all this information when you avail the telephony services through the JAGGHOOMIYA.COM provided phone lines on the JAGGHOOMIYA.COM Platform.
• You agree not to access (or attempt to access) any of the Services by any means other than the interface that is provided by JAGGHOOMIYA.COM, unless you have been specifically allowed to do so, by way of a separate agreement with JAGGHOOMIYA.COM. You specifically agree not to access (or attempt to access) any of the Services through any automated means (including use of scripts or web crawlers) and shall ensure that you comply with the instructions set out in any robots.txt file present on the Services.
• You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services). You shall not delete or revise any material or information posted by any other User(s), shall not engage in spamming, including but not limited to any form of emailing, posting or messaging that is unsolicited.
• You shall not host, display, upload, download, modify, publish, transmit, update or share any information which is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, slanderous, criminally inciting or invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
• You shall not host, display, upload, download, modify, publish, transmit, update or share any information which engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of products related to the Platform. Throughout these Terms of Use, JAGGHOOMIYA.COM’s prior written consent means a communication coming from JAGGHOOMIYA.COM’s Legal Department, specifically in response to your request, and expressly addressing and allowing the activity or conduct for which you seek authorization
• You shall at all times ensure full compliance with the applicable provisions, as amended from time to time, of (a) the Information Technology Act, 2000 and the rules there under; (b) all applicable domestic laws, rules and regulations (including the provisions of any applicable exchange control laws or regulations in force); and (c) international laws, foreign exchange laws, statutes, ordinances and regulations (including, but not limited to sales tax/VAT, income tax, octroi, service tax, central excise, custom duty, local levies) regarding your use of our service and your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.
• In order to allow us to use the information supplied by you, without violating your rights or any laws, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights you have in your Information, in any media now known or not currently known, with respect to your Information. We will only use your information in accordance with these Terms of Use and Privacy Policy applicable to use of the Platform.
• Any violation by you of the license provisions contained in this Section may result in the immediate termination of your right to use the Services, as well as potential liability for copyright and other IP Rights infringement depending on the circumstances.
Ownership
a. We are the sole and exclusive copyright owners of the Services and our Content. We also exclusively own the copyrights, trademarks, service marks, logos, trade names, trade dress and other intellectual and proprietary rights throughout the world (the “IP Rights”) associated with the Services and JAGGHOOMIYA.COM Content, which may be protected by copyright, patent, trademark and other applicable intellectual property and proprietary rights and laws. You acknowledge that the Services contain original works and have been developed, compiled, prepared, revised, selected, and arranged by us and others through the application of methods and standards of judgment developed and applied through the expenditure of substantial time, effort, and money and constitutes valuable intellectual property of us and such others. You further acknowledge that the Services may contain information which is designated as confidential by JAGGHOOMIYA.COM and that you shall not disclose such information without JAGGHOOMIYA.COM’s prior written consent.
b. You agree to protect JAGGHOOMIYA.COM’s proprietary rights and the proprietary rights of all others having rights in the Services during and after the term of this agreement and to comply with all reasonable written requests made by us or our suppliers and licensors of content or otherwise to protect their and others’ contractual, statutory, and common law rights in the Services. You acknowledge and agree that JAGGHOOMIYA.COM (or JAGGHOOMIYA.COM’s licensors) own all legal right, title and interest in and to the Services, including any IP Rights which subsist in the Services (whether those rights happen to be registered or not, and wherever in the world those rights may exist). You further acknowledge that the Services may contain information which is designated as confidential by JAGGHOOMIYA.COM and that you shall not disclose such information without JAGGHOOMIYA.COM’s prior written consent. Unless you have agreed otherwise in writing with JAGGHOOMIYA.COM, nothing in the Terms gives you a right to use any of JAGGHOOMIYA.COM’s trade names, trademarks, service marks, logos, domain names, and other distinctive brand features.
c. You agree not to use any framing techniques to enclose any trademark or logo or other proprietary information of JAGGHOOMIYA.COM; or remove, conceal or obliterate any copyright or other proprietary notice or source identifier, including without limitation, the size, color, location or style of any proprietary mark(s). Any infringement shall lead to appropriate legal proceedings against you at appropriate forum for seeking all available/possible remedies under applicable laws of the country of violation. You cannot modify, reproduce, publicly display or exploit in any form or manner whatsoever any of the JAGGHOOMIYA.COM’s Content in whole or in part except as expressly authorized by JAGGHOOMIYA.COM.
d. To the fullest extent permitted by applicable law, we neither warrant nor represent that your use of materials displayed on the Services will not infringe rights of third not owned by or affiliated with us. You agree to immediately notify us upon becoming aware of any claim that the Services infringe upon any copyright trademark, or other contractual, intellectual, statutory, or common law rights
User content
• By submitting Your Content you hereby irrevocably grant JAGGHOOMIYA.COM a perpetual, irrevocable, world-wide, non-exclusive, fully paid and royalty-free, assignable, sub-licensable and transferable license and right to use Your Content and all IP Rights therein for any purpose including API partnerships with third and in any media existing now or in future. By “use” we mean use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements and other works, analyze, promote, commercialize, create derivative works, and in the case of third party services, allow their users and others to do the same. You grant us the right to use the name or username that you submit in connection with Your Content. You irrevocably waive, and cause to be waived, any claims and assertions of moral rights or attribution with respect to Your Content brought against JAGGHOOMIYA.COM or its Users, any third party services and their users.
• You are responsible for Your Content. You represent and warrant that you are the sole author of, own, or otherwise control all of the rights of Your Content or have been granted explicit permission from the rights holder to submit Your Content; Your Content was not copied from or based in whole or in part on any other content, work, or website; Your Content was not submitted via the use of any automated process such as a script bot; use of Your Content by us, third party services, and our and any third party users will not violate or infringe any rights of yours or any third party; Your Content is truthful and accurate; and Your Content does not violate the Guidelines and Policies or any applicable laws
• If Your Content is a review, you represent and warrant that you are the sole author of that review; the review reflects an actual dining experience that you had; you were not paid or otherwise remunerated in connection with your authoring or posting of the review; and you had no financial, competitive, or other personal incentive to author or post a review that was not a fair expression of your honest opinion.
• You assume all risks associated with Your Content, including anyone’s reliance on its quality, accuracy, or reliability, or any disclosure by you of information in Your Content that makes you personally identifiable. While we reserve the right to remove Content, we do not control actions or Content posted by our users and do not guarantee the accuracy, integrity or quality of any Content. You acknowledge and agree that Content posted by users and any and all liability arising from such Content is the sole responsibility of the user who posted the content, and not JAGGHOOMIYA.COM.
• We reserve the right, at any time and without prior notice, to remove, block, or disable access to any Content that we, for any reason or no reason, consider to be objectionable, in violation of the Terms or otherwise harmful to the Services or our users in our sole discretion. Subject to the requirements of applicable law, we are not obligated to return any of Your Content to you under any circumstances.
• We reserve the right, at any time and without prior notice, to remove, block, or disable access to any Content that we, for any reason or no reason, consider to be objectionable, in violation of the Terms or otherwise harmful to the Services or our users in our sole discretion. Subject to the requirements of applicable law, we are not obligated to return any of Your Content to you under any circumstances.
Third-Party Content
• Third party content, including content posted by our users, does not reflect our views or that of our parent, subsidiary, affiliate companies, branches, employees, officers, directors, or shareholders. In addition, none of the content available through the Services is endorsed or certified by the providers or licensors of such third party content. We assume no responsibility or liability for any of Your Content or any third party content.
• We reserve the right, in our sole discretion and without any obligation, to make improvements to, or correct any error or omissions in, any portion of the content accessible on the Services. Where appropriate, we may in our sole discretion and without any obligation, verify any updates, modifications, or changes to any content accessible on the Services, but shall not be liable for any delay or inaccuracies related to such updates. You acknowledge and agree that JAGGHOOMIYA.COM is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such websites or resources.
• You further acknowledge and agree that JAGGHOOMIYA.COM is not liable for any loss or damage that you may incur as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such web sites or resources. Without limiting the generality of the preceding, we expressly disclaim any liability for any offensive, defamatory, illegal, invasive, unfair, or infringing content provided.
Restrictions on use
1. Without limiting the generality of these Terms, in using the Services, you specifically agree not to post or transmit any content (including review) or engage in any activity that, in our sole discretion:
a. Violate our Guidelines and Polices;
b. Is harmful, threatening, abusive, harassing, tortious, indecent, defamatory, discriminatory, vulgar, profane, obscene, libelous, hateful or otherwise objectionable, invasive of another’s privacy, relating or encouraging money laundering or gambling;
c. Constitutes an inauthentic or knowingly erroneous review, or does not address the goods and services, atmosphere, or other attributes of the business you are reviewing.
d. Contains material that violates the standards of good taste or the standards of the Services;
e. Violates any third-party right, including, but not limited to, right of privacy, right of publicity, copyright, trademark, patent, trade secret, or any other intellectual property or proprietary rights;
f. Accuses others of illegal activity, or describes physical confrontations;
g. Alleges any matter related to health code violations requiring healthcare department reporting. Refer to our Guidelines and Policies for more details about health code violations.
h. Is illegal, or violates any federal, state, or local law or regulation (for example, by disclosing or trading on inside information in violation of securities law);
i. Attempts to impersonate another person or entity;
j. Disguises or attempts to disguise the origin of Your Content, including but not limited to by: (i) submitting Your Content under a false name or false pretenses; or (ii) disguising or attempting to disguise the IP address from which Your Content is submitted;
k. Constitutes a form of deceptive advertisement or causes, or is a result of, a conflict of interest;
l. Is commercial in nature, including but not limited to spam, surveys, contests, pyramid schemes, postings or reviews submitted or removed in exchange for payment, postings or reviews submitted or removed by or at the request of the business being reviewed, or other advertising materials;
m. Asserts or implies that Your Content is in any way sponsored or endorsed by us;
n. Contains material that is not in English or, in the case of products or services provided in foreign languages, the language relevant to such products or services;
o. Falsely states, misrepresents, or conceals your affiliation with another person or entity;
p. Accesses or uses the account of another user without permission;
q. Distributes computer viruses or other code, files, or programs that interrupt, destroy, or limit the functionality of any computer software or hardware or electronic communications equipment;
r. Interferes with, disrupts, or destroys the functionality or use of any features of the Services or the servers or networks connected to the Services;
s. “Hacks” or accesses without permission our proprietary or confidential records, records of another user, or those of anyone else;
t. Violates any contract or fiduciary relationship (for example, by disclosing proprietary or confidential information of your employer or client in breach of any employment, consulting, or non-disclosure agreement);
u. Decompiles, reverse engineers, disassembles or otherwise attempts to derive source code from the Services;
v. Removes, circumvents, disables, damages or otherwise interferes with security-related features, or features that enforce limitations on use of, the Services;
w. Violates the restrictions in any robot exclusion headers on the Services, if any, or bypasses or circumvents other measures employed to prevent or limit access to the Services;
x. Collects, accesses, or stores personal information about other users of the Services;
y. Is posted by a bot;
z. Harms minors in any way;
Threatens the unity, integrity, defense, security or sovereignty of India or of the country of use, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;
Modifies, copies, scrapes or crawls, displays, publishes, licenses, sells, rents, leases, lends, transfers or otherwise commercialize any rights to the Services or Our Content;
Attempts to do any of the foregoing.
You acknowledge that JAGGHOOMIYA.COM has no obligation to monitor your – or anyone else’s – access to or use of the Services for violations of the Terms, or to review or edit any content. However, we have the right to do so for the purpose of operating and improving the Services (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes), to ensure your compliance with the Terms and to comply with applicable law or the order or requirement of legal process, a court, consent decree, administrative agency or other governmental body
You hereby agree and assure JAGGHOOMIYA.COM that the JAGGHOOMIYA.COM Platform/Services shall be used for lawful purposes only and that you will not violate laws, regulations, ordinances or other such requirements of any applicable Central, Federal State or local government or international law(s). You shall not upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, junk mail, spam mail, chain letters or any other form of solicitation, encumber or suffer to exist any lien or security interest on the subject matter of these Terms or to make any representation or warranty on behalf of JAGGHOOMIYA.COM in any form or manner whatsoever.
Any Content uploaded by you, shall be subject to relevant laws of India and of the country of use and may be disabled, or and may be subject to investigation under applicable laws. Further, if you are found to be in non-compliance with the laws and regulations, these terms, or the privacy policy of the JAGGHOOMIYA.COM Platform, JAGGHOOMIYA.COM shall have the right to immediately block your access and usage of the JAGGHOOMIYA.COM Platform and JAGGHOOMIYA.COM shall have the right to remove any non-compliant content and or comment forthwith, uploaded by you and shall further have the right to take appropriate recourse to such remedies as would be available to it under various statutes.
Feedback
1. If you share or send any ideas, suggestions, changes or documents regarding JAGGHOOMIYA.COM’s existing business (“Feedback”), you agree that (i) your Feedback does not contain the confidential, secretive or proprietary information (ii) JAGGHOOMIYA.COM is under no obligation of confidentiality with respect to such Feedback, and shall be free to use the Feedback on an unrestricted basis (iii) JAGGHOOMIYA.COM may have already received similar Feedback from some other user or it may be under consideration or in development, and (iv) By providing the Feedback, you grant us a binding, non-exclusive, royalty-free, perpetual, global license to use, modify, develop, publish, distribute and sublicense the Feedback, and you irrevocably waive, against JAGGHOOMIYA.COM and its users any claims/assertions, whatsoever of any nature, with regard to such Feedback.
2. Please provide only specific Feedback on JAGGHOOMIYA.COM’s existing products or marketing strategies; do not include any ideas that JAGGHOOMIYA.COM’s policy will not permit it to accept or consider.
3. Notwithstanding the abovementioned clause, JAGGHOOMIYA.COM or any of its employees do not accept or consider unsolicited ideas, including ideas for new advertising campaigns, new promotions, new or improved products or technologies, product enhancements, processes, materials, marketing plans or new product names. Please do not submit any unsolicited ideas, original creative artwork, suggestions or other works (“Submissions”) in any form to JAGGHOOMIYA.COM or any of its employees.
4. The purpose of this policy is to avoid potential misunderstandings or disputes when JAGGHOOMIYA.COM’s products or marketing strategies might seem similar to ideas submitted to JAGGHOOMIYA.COM. If, despite our request to not send us your ideas, you still submit them, then regardless of what your letter says, the following terms shall apply to your Submissions.
Online Ordering
• The Users can access the menu items or Products listed on the JAGGHOOMIYA.COM Platform and place online orders.
• The acceptance by a Delivery Partner of undertaking delivery of your order shall constitute a contract of service under the Consumer Protection Act, 2019 or any successor legislations, between you and the Delivery Partner, to which JAGGHOOMIYA.COM is not a party under any applicable law. It is clarified that JAGGHOOMIYA.COM does not provide any delivery or logistics services and only enables the delivery of food and beverages or Products ordered by the Users through the JAGGHOOMIYA.COM Platform by connecting the Users with the Delivery Partners
• You may be charged a delivery fee for delivery of your order. You agree that JAGGHOOMIYA.COM is authorized to collect the Delivery Charges for the delivery service provided by JAGGHOOMIYA.COM The Delivery Charges may vary from order to order, which may be determined on multiple factors JAGGHOOMIYA.COM will use reasonable efforts to inform you of the Delivery Charges that may apply to you, provided you will be responsible for Delivery Charges incurred for your order regardless of your awareness of such Delivery Charges.
Cancellation and Refund Policy
We understand that plans can change. Therefore, we offer a full refund of your booking amount if the cancellation is made at least one day (24 Hours) before your scheduled arrival. Cancellations made after this period will not be eligible for a refund. We encourage you to inform us in advance to ensure a smooth and hassle-free process. Please note, no refunds will be initiated for last-minute cancellations or no-shows.
Refunds will be processed and settled into your account within 72 hours of initiating the request. Please note that the exact time for the refund to reflect in your account may vary depending on your bank or payment provider. We are committed to ensuring a smooth and timely refund process for all cancellations.
